Reviews about Sierra RV
Excellent experienceWe met the Sierra RV people and visited with them and researched EVERYTHING they shared with us. When we decided to buy a coach after intensive research and visits to other dealerships they were our FIRST choice; their truth, customer service and over all desire to provide the BEST service; before during and after have made this entire process during this pandemic the very best! Only professional, caring, dedicated team members could do what they do and make it look and feel effortless! HUGE thanks to their receptionist, their service Department in getting our YUKON ready and hooked up for towing; our sales contact - Brady - for the attention to every detail and endless inquires during the buying process and for showing up early to meet us when we picked it up; to the older gentleman that helped with our walk through - and again - endless inquires; the honesty and ease of the finance department and extra Warranty to make ownership worry free; the free over night accommodations and prompt attention figuring out the bed mechanics; the i-Phone app; extra winterization from the service department; the after hour call upon arriving home for help with the furnace features. We are VERY satisfied with EVERYTHING that this dealership did to make our dream come true!
And to that end; It's important to note we are hard to please because we did our homework and knew what we expected; this dealership worked hard to full fill all our expectations and was our FIRST and the BEST choice and it should be yours too. THANKS again SIERRA RV! - Bill
Very helpfulGreg in service saved the day for us!!! When we arrived in a new campground this afternoon our landing gear and large slide would not extend. Greg walked me though what to check and how to fix the problem. Without his help we would have had to find lodging for the night.
This was not the first time we called Sierra for service advise when we were on the road. Every time we called, we received prompt expert help that not only salvaged our trip, but also saved us money. - Michael
I had a very good experience.My salesman was Jeff Close. He was very professional and helpful. I had a very good experience. - Julie
Everyone was so kindHusband & I had seen some 5th wheels online we were interested in looking at. Took a drive to Sierra Rv (Marriott Slaterville, UT) and everyone was so kind. The front desk set us up w Jim Mahas. We told Jim our plans and the idea if what we wanted in a 5th wheel; we told him the ones we liked and Jim took our family all for a spin to the right 5th wheels. Even the kids were having fun and kept jumping up and down in excitement. Our little girls nickname is now jumping bean ... Thanks Jim for the wonderful customer service. We cant wait to get the house sold and look forward to coming back & doing business with you (Jim) when that happens. - Alan
Nick was very helpfulWent to look at a motor home, Nick was very helpful and informative and the finance manager was also very informative. If timing was closer I would have purchased. - Bruce
Very helpfulWe went in looking to buy a trailer and was helped by Jim. He showed us several options of what we were looking for. We found one that we really liked and Jim was very helpful in getting us the best deal with lots of extras. We haven't had to use the service department but hopefully our service will be as great as our purchase! - Janiel
Thank YouWe came in for our walk through and Dale Wanner helped us. He was very helpful and was very knowledgeable about our trailer. He was patient with all of our questions and had the air conditioner on to keep our 3 month old grand daughter cool. - Janiel
Thank YouI was picking up my trailer today after getting some work done on it. Rex was in the parking lot and I stopped him to ask some questions. He did a great job being patient with me and walked me through to answer the questions. Smart man, advised and watched and let me learn by doing it myself. Thank you, Rex for your help. - JoAnn
Thank YouThis was first time there. We walked in and ask for salesperson Bob Nott. He showed us a couple motorhome and we fell in love with one.
We're very happy with our purchase.
The day we picked up our motorhome they had arranged for a gentleman by the name of Dale Wanner, he showed us how to work all the bells and whistles of our purchase.
Thank you Sierrar RV - Diana
Thank you all!On 3-14-18, I purchased my first camping trailer. Sierra RV was my first stop and my only stop. Their customer service was the best I have ever experienced. Their sales staff are very knowledgeable and kind. I would recommend Sierra RV to anyone in the market for new/use trailers. - Anonymous
Thanks again to Sierra RV and Kody Greer.Kody Greer is awesome. Tried to get parts for my 5th wheel while in Calif but was pretty much blown off. Moved back to Utah and went to Sierra RV and was immediately taken care of. Kody in parts figured out what I needed and recommended some things and everything worked out great. My 5th wheel is back on the road and in great shape thanks to Kody. While in Calif in April a front jack broke, called Kody, sent pictures and he called me back saying he would have the part ready and waiting for me when I returned from my trip. Kody is awesome, knowledgeable, and a great people person. Thanks again to Sierra RV and Kody Greer. - Wayne
By far the best RV dealership in the state of Utah!By far the best RV dealership in the state of Utah!
From the finance to service department these employees are amazing! Professional and personal.
Highly recommended!! - David
Thank YouI purchased a used 5th Wheel from Sierra and could not have asked for better pre or post sales service. Even though landing gear problems appeared a month after I bought the 5th wheel, Sierra kept working on the problem and eventually replaced the entire assembly at no cost. The Service Dept. really kept their word that they would make it right. Hats off to Jeff Bryne in Sales who was a straight shooter during the sales process and helped coordinate the repair visits , Mike in Finance and Shawn, Drew, Marci, Nicia and others I can't remember in the Service Dept. My parents purchased a couple RV's from Sierra and Sierra RV certainly gets my recommendation. - Richard
Highly RecommendI bought my trailer in March 2017. Bob Knott was my salesman. He helped me to find what I wanted and could afford without any pressure. The finance guy Mike His son fought for me to help me get the trailer I wanted. Marci Murdock in service to care of any problems that I had. I recommend any one of these people. I really have enjoyed my experience with Sierra rv and I will buy my next one from them. - Lance
Great Service!Great Service! We just stopped in to take a look and see what was available and Bob our guide took us around to many different opinions .. Bob was very helpful and made things go so smoothly and we bought a trailer !
We are still telling ourselves
"I can't believe we bought a trailer "
Thanks you for everything !! - Brady
Very helpfulRoss in service was very helpful, understanding, and polite. - Kyle
Very HappyI brought my 2016 5th wheel trailer in for service and change out my current 5th wheel, for a new one in the bed of my truck. Both the service writer Nicia Burns and the service tech Bob"Friday" Cunningham, when above and beyond in taking care of everything I needed done and explaining every step along the way. Service of this kind is very rare in this day and age, and I will recomend this dealership and especially these to members of the service team to all of my friends. You have a customer for life, with these kind of employees you are definitely doing something right. - Kelly
Appreciate your helpWe previously posted a testimonial about your tech John Wolfe but just wanted to add to our experience about the other staff as well. Marci was so great at getting all the paper work squared away quickly so that we could get our problems covered under warranty. Tom, Creg, and Shawn were also incredibly helpful in helping us get our RV fixed quickly so we could use it for our trip onto Colorado then finally Florida. - Anonymous
Very HappyWow! We are so very happy with the timley manner in which your tech John Wolfe found and fixed a problem with our electronic leveling system, a leak in the gas regulator and a recall for our winshield wipers. We have had our problem with the levelers for over a year and had previously taken it three times to the dealer that we bought the RV from without the problem being resolved. A big Thank You! - Anonymous
Very HappyWe just had our Hi-Lo trailer worked on. We came to Sierra because they had just moved into our area and were in close proximity to where we live. Blair Boyer helped us. We had work done on our awning, hydraulic flush, and new batteries installed. Blair took very good care of us and was very professional. We will contact Blair for any repair work we have to have in the future - Phillip
Great job everyone!We recently purchased our new travel trailer from Sierra RV during the RV Show in Sandy. Gary, our salesman, was very helpful and guided us through the purchase process. We enjoyed working with him.
A few days ago, we picked up our trailer at the dealership. We were given a very nice and friendly walk through of our trailer by John S. He gave us a number of great tips about the trailer. We could tell he really enjoys his work.
The financing process also went well. We ended up working with both of the "Mikes" and they were very helpful. (One at the RV Show and the other at the dealership.)
The new facility is really impressive. Gary showed us the service department and it was amazing. Very clean and well organized.
One other item worth mentioning... as promised, we were on the road with our new trailer in tow in about two hours.
Great job everyone! - Jed
SERVICE WAS GREAT!SERVICE WAS GREAT! Today 1/18/2017, I took my 1995 - 37 Foot Newmar Dutch Star Motorhome into Sierra's new facility and asked them to check out the reason the leveling jacks were not working properly (they would not drop down). I was actually available to wait (about 1.5 hours) while they: Found the problem(s), Fixed the two problems, Provided two new bolts, Told me a couple of things I did not know about the system, and Charged me just slightly more than the minimum cost of a diagnosis.
They could have charged more and I probably would have been happy. I am very pleased with the whole experience. - Thomas
Very HappyWe were soooo happy to have found Sierra RV back in 2011! They have been absolutely awesome since day 1! We did not buy our RV from them, we purchased it in another state and just happened to be in Utah for a while when we were in need of help with our Class A. I have literally never had better service anywhere, before we found Sierra RV or since. Anytime I have a problem, even if I'm not in the state, they are always so very very helpful! It's rare to get service like this anymore! Thanks for a being so awesome!!! - Lisa
Thank YouWe picked up our new 2016 Heartland Trail Runner this morning, and we love it! Thanks so much to the staff of Sierra RV that we worked with...Ken, Mike, John, and a very special thank you to Jeff Close! This has been an awesome experience!! We will definitely recommend Sierra RV to anyone who is looking for outstanding customer service and product. Thank you again!!! - Debbie
Great ExperienceGreat place and great people! Would recommend you stopping in to see their great selection of rv's and beautiful facility! - Aaron
Appreciate your helpWe just brought home our new (used) 2006 weekend warrior! We are so excited to use it with our family. The entire staff at Sierra RV was excellent...from the moment we got there Nick was very helpful in taking our visions of what we were looking for without any pressure at all. He ended up showing us quite a few new and used until he thought of this one and its perfect for us. The finance dept was equally helpful and went above and beyond to get us into our first trailer. We definitely recommend going down to talk to them, you won't be disappointed! - April
Thank YouI had my Fifth wheel in for extended warranty work for 4 weeks. Each week I was updated with status on claim and parts ordering. Had the best follow up from any RV service department. Great Job - Larry
Appreciate your helpAfter purchasing a new trailer from Sierra, we got it home and we're getting ready to use it for the weekend. It was 5 o'clock on a Friday night and the lift wouldn't raise. I called the dealership, they then called a technician (Paul) who came out that night and diagnosed the problem and fixed it. Ken (sales manager) also showed up to help out Paul. Sierra went above and beyond. Great trailer and great service! - Mike
Thank YouWent and asked about them fixing my generator was under warranty different manufacture they told me where to go to get it fixed very helpful good people - John
Excellent experienceMost amazing rv dealership! Me and my husband are from Louisiana up here traveling for work and just thought we would try to get a newer rv. We tried for almost two weeks to get our own finance company to work with us and although we couldn't get the rv we wanted everyone was so polite! Not pushy at all and they stuck with us and tried every option possible to help us out. They were more worried about getting us in something we would love and could afford rather than trying to make a sale. Truly an amazing place!! - Bethany
Very HappyBought a trailer from them in January and ran into a few issues when getting it ready for our first trip. Once we talked to the right person they immediately rectified All issues and made sure we were happy! The service manager Kevin Sellers was extremely helpful and always made us a priority when we called! - Jacie
Thank YouI love sierra RV great deal on a used toy hauler, I will be buying my next trailer here - Matthew
Thank YouI cannot believe how great our experience here just was. We had a problem with our RV but thankfully they were able to squeeze us in and get us out very quickly. Plus, the customer service was AMAZING. Best RV dealership and service center we have ever been to. - Michelle
Very helpfulIf you are looking for great trailers and exceptional customer service, this is the place! Everyone went above and beyond to help us get our trailer on the road! Thanks Jeff C, and the whole Sierra staff! - Ashley
Excellent experienceNathan and I decided to trade our 2011 Kodak for a new and larger bathroom . Sierra RV are the best not pushing you into something you want . Gave us what we needed for our trade in to make a great deal . Thanks Sierra RV !! - Peggy
Very HappyGreat company!!! You can't pick a better company or people to work with. Best place in the west to get a trailer or RV! - Chris
Great customer service.Great customer service. - Ryan
Thank YouGreat bunch of people here! Their service department is amazing! - Janene
Awesome!Awesome! - Colby